Help – Hoffman's Chocolates

Help

HELP

Find quick answers to your questions below, or call 1-888-281-8800 or email CustomerService@Hoffmans.com for assistance.
Order StatusMy Account
  • How do I create an account?
  • How do I edit my account information?
  • How much is my shipping?
  • I forgot my password.
  • How do I return my product?
  • I received the wrong product.
  • What is your return policy?
  • Do you ship to my country?
  • What are my payment choices?
  • When will my order ship and what are my shipping charges?
  • What is the return policy?
Guarantees
  • Low Price Guarantee
  • Privacy Policy
  • Security
Pricing and Billing
  • Do I have to pay sales tax?
  • I have a question on my charges.
  • I need a copy of my receipt/invoice.
  • When will my credit appear on my account?
  • When will my credit card be charged?
Buyer's Guide
  • How do I buy/redeem a gift certificate?
  • How do I find my product?
  • How do I navigate the site?
  • How do I use a coupon?
Additional Support
  • How do I contact you?