Shipping policy
Shipping Policy
At Hoffman's, we are committed to ensuring your order arrives in perfect condition. Please review our shipping policy for details on processing times, shipping methods, and rates.
Order Processing
- Orders received after 1:00 PM EST will not ship until the following business day.
- We do not ship on Fridays, weekends, or holidays unless you select Saturday Delivery or Overnight Shipping at checkout.
Shipping Methods and Packaging
- All orders are carefully packed with insulated coolers to ensure items arrive in perfect condition, free from damage or melting.
- Available shipping options include Standard, Expedited, Overnight, and Saturday Delivery (where applicable).
Shipping Rates
- West Coast 2-Day Shipping: Flat rate of $32.
- Florida Shipping: Free for orders over $50.
- Other Destinations: Shipping costs are calculated at checkout based on the delivery location and selected shipping method.
Delivery Timeframes
- Estimated delivery times vary based on your location and selected shipping method.
- Please note that delays may occur due to weather, carrier availability, or unforeseen circumstances.
Order Tracking
- Once your order has shipped, you will receive a tracking number via email to monitor your delivery status.
Lost or Damaged Shipments
- If your package arrives damaged or does not arrive as expected, please contact our customer service team immediately for assistance.